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Improving outcomes through patient engagement

Keeping healthcare personal, scalable, and affordable with the CBCS direct patient engagement program Trent was a Vietnam War veteran with diagnosed type 2 diabetes, PTSD, and acute schizophrenia who was seen frequently at the hospital with primary complaints of heart failure. When multiple tests showed that Trent’s heart was healthy, but that he was experiencing .. more

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Why we need to rethink patient engagement

The cost and health benefits of the direct patient engagement model The healthcare system is difficult to navigate, and for individuals with underlying psychosocial issues like mental health diagnoses, substance use disorder, homelessness, or other social determinants of health, it becomes even trickier. Many of these individuals face challenges traditionally stigmatized by the healthcare system—leading .. more

Read More | Posted In: Catalyst Program, model of care, News

Catalyst Program 2: Implementing Customized Care Plans

Catalyst Series Part 2: Implementing Customized Care Plans Customized Care Plan Development and Emergency Department Relations are integral components of every Complex Care program. As medical professionals, we know the importance of reducing future re-admissions and a solid care plan is crucial for our high resource patients. A care plan should enhance the patient’s treatment .. more

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5-Part Catalyst Series: Community Multi-Disciplinary Team

5-PART CATALYST SERIES: CBC Solutions Introduces 5 Complex Care Catalyst Programs Relieving Your Complex Care Community Pain Points One Program at a Time Those of us working in the Complex Care community have pain points—areas within our systems that, if functioning better, would work better for our high-utilization clients, our staff, and our bottom lines. .. more

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Case Study from Collective Medical Highlights CBC Solutions’ Work

Coordinating Care for Vulnerable and Complex Patient Populations Community Based Coordination Solutions (CBCS) works with at-risk entities—such as insurers, health systems, accountable care organizations, managed care organizations, and health foundations—to coordinate the care of patients with complex care needs. Many of their patients have comorbid conditions, including substance use disorder and mental illness and social .. more

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The Importance of Using a Real-Time Data Platform to Cut ED Visits & Care Costs

One of the pillars of a strong community-based resource coordination program is the use of a common real-time data platform across the community of care. CBC Solutions exclusively partners with Collective Medical platform to help our clients accomplish this. Throughout our country organizations have been engaging in valuable health improvement programs for years. Often, these .. more

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Best Practice for a Community High Utilization Program – Immediate Access Fund

High utilization clients struggle with a unique set of challenges, and most have experienced more than once societal difficulties obtaining prompt and effective solutions to these needs, especially on an emergent basis.  While their psychosocial stressors pose some extraordinary challenges, they also provide some unique engagement opportunities.  Staff can make tremendous in-roads with clients when .. more

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Best Practice for a Community High Utilization Program – Customized Patient Care Plans

Immediately upon client enrollment staff will conduct a thorough intake assessment with the new enrollee and contact community resources individuals are already engaged with – primary care providers, medical specialists, care coordinators and/or current treatment programs they may be involved with.  These activities provide a wealth of information that staff then summarized into an individualized .. more

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Best Practice for a Community High Utilization Program – Common Community IT Platform

Critical to the success of any community-wide high utilization program is the ability to share pertinent information amongst community members.  This is particularly challenging within the healthcare industry, where health systems utilize a wide number of information platforms and information is rarely shared across platforms.  And added to this we must consider the sensitive nature .. more

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Best Practice for a Community High Utilization Program: Community Resource Engagement

High utilization patients are typically identified as having high emergency department visits, frequent hospital admissions, or high medical cost utilization. But in almost every case these patients are high utilizers of a vast number of community resources. True patient and community improvement occur only when we can identify these resources and engage them all in .. more

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