Join us in sunny Sacramento, CA, September 21-23, 2022, for the seventh annual conference for the complex care field. CBCS is a proud sponsor of this important event.

The theme of this year’s event is Values and value in complex care. We know that complex care offers value to consumers, communities, providers, payers, and more. How can that value be defined, measured, and demonstrated, beyond reductions in cost and utilization? We know that our shared values of health justice and equity sustain us in doing this critical and sometimes difficult work. Can we translate these shared values into sustained financial and institutional support?

If you are attending, please stop by Booth #107 to say hello & receive a special gift that in turn helps our vulnerable homeless population. Everyone will be “buzzing” about these so don’t miss out!

Join CBCS as we present: Establishing a high utilizer program (Review of High Utilizers of Virginia implementation) in Ballroom A7 on Thursday, September 22 – 7:30 am – 8:45 am.

This will be a moderated panel discussion with members integral to the success of the HUV (High Utilizers of Virginia) program. Launched in 2021, the HUV program has demonstrated dramatic outcomes (including a robust financial ROI within months of launch), and has been embraced by enrollees and community resources.  The presentation will include audience participation in a thought-provoking dialogue on establishing an effective high utilizer program.


Dr. Enrique Enguidanos – Founder and CEO at CBCS

Pronouns: He/Him

Dr. Enrique Enguidanos has over 20 years of clinical experience in Emergency Medicine, much of this time also serving in organizational and systems management roles. For well over a decade he has developed and fine-tuned systems of care and community management systems that have proven very effective for frequent utilizers, and that is now organized in a manner that allows CBCS to continuously reproduce care results across varying communities and health care systems.


Jamie Elzie, LCSW 

Pronouns: She/Her

Community Transition Specialist- NVMHI & PGH

Virginia Department of Behavioral Health and Developmental Services

Jamie Elzie is a Licensed Clinical Social Worker with over 20 years of experience working in the public sector.  Jamie started her career working for the Richmond City Department of Social Services working with children and families who were involved in the foster care system.  Due to the impact she saw mental health had on the children and families she worked with Jamie moved over to the behavioral health field beginning her work at Central State Hospital.  Jamie began as a treatment team social worker and eventually served as the Social Work Director.  Jamie accepted a role at the Virginia Department of Behavioral Health and Developmental Services as a Community Transition Specialist over four years ago.  In this role, she works with the state psychiatric hospitals and the associated Community Services Boards/ Behavioral Health Authorities to focus on census management of the state hospitals, navigate access to the vast array of services and benefits across the spectrum of agencies, and support the discharge of individuals to appropriate community services, which allow the individual to live in the least restrictive and most integrated setting possible.  Jamie is passionate about working in the behavioral health field and finding ways to improve the lives of those who live with mental illness and the systems individuals interact with.

Asia Brown, LCSW 

Program Manager, CBCS

Pronouns: she/her/hers

Asia Brown is a Licensed Clinical Social Worker with a background in case management and quality improvement. Working for the Ryan White HIV/AIDS Program, Asia assisted numerous community members whose mental health had faltered because of stigma around mental illness and inequitable healthcare access. Looking to increase healthcare equity and community-based resource collaboration, Asia accepted the position as Program Manager for the High Utilizers of Virginia (HUV) Pilot in Northern VA. Asia leads a team of exemplary Community Health Workers, dedicated to providing clients with the guidance, support, and resources needed to help them remain stable and flourish in their communities.

Chris Douglas 

Pronouns: he/him

Senior Customer Success Manager

Chris Douglas joined findhelp in 2017 after 6 years in the education- and the health-focused nonprofit sector. A Senior Customer Success Manager specializing in Federally Qualified Health Centers, Primary Care Associations, and community collaboratives, Chris also helps universities and colleges, nonprofits, hospitals, health plans, and government offices leverage their findhelp tools to connect people with the social services they need. He has two cats and a garden full of succulents

Melissa Morales, LCSW

Senior Account Executive 

Point Click Care

Melissa Morales is a passionate clinician-at-heart healthcare leader. Trained as a Licensed Clinical Social Worker at the University of Southern California and practicing for over ten years, she leads network expansion in California for PointClickCare’s Acute & Payer Division, also known as Collective Medical. Melissa is a strategic thought partner who values care collaboration across the healthcare continuum and supporting innovative solutions for populations with social determinants of health.