How It Worked
Taking care of their health meant many things, from keeping food on the table to taking the right medication. Staying on top of it all could take more time than they had in a day. The team of Community Resource Navigators at CBCS was dedicated to helping them reach the health goals that may have seemed out of reach. We were available twenty-four hours a day, 7 days a week, all year-round to make sure we were there when they needed us.
Our Process:
- Outreach: CBCS staff reached out to them to explain our services
- Intake: Our team set up time to meet with them, either online or in person
- Goal setting: We took time to learn more about their needs and goals
- Care planning: We worked with them to create a custom care plan to make sure they got the best healthcare possible
- Navigation: Their community resource navigator gave them referrals to the support they needed and helped them reach their goals, every step of the way
CBCS Offered the Following Services:
- Transportation assistance
- Navigation to outpatient providers and community supports
- Appointment scheduling assistance and reminders
- Referrals to insurer-provided services
