Get in touch
Meet Sam. SAM IS A
HIGH-UTILIZER.

Sam is unhoused,
living with behavioral health issues &
recovering from an opioid addiction.

People like Sam don’t embrace traditional health care solutions. But still use a great deal of community resources.

Sam Requires…
Hospital visits
Ambulance transportation
Emergency department visits
Behavioral health specialists
Affordable housing options
Employment support
Food bank services

But coordinating and securing those resources are a major investment of time and money.

On average, a high-utilizer costs more than $120,000/year.
And there are Hundreds Thousands Tens of Thousands Of sams in every state.
High-utilizers are overwhelming resources.
is here to help.
We’re navigators who meet each and every Sam exactly where they are - 24/7/365.

Our navigators live in the communities we serve and often bring lived experiences to the people they assist. They may be former addicts, previously incarcerated persons or those who have experienced homelessness.

We understand what it takes to find and connect with each high utilizer within your system.
The CBCS Way
  • Locate and engage high-utilizers who are difficult to manage.
  • Call, video conference or physically meet them in person.
  • Make meaningful contact in the first month.
  • Stay in continual contact with Sam.
  • Talk about their unique challenges and goals.
  • Determine the existing resources that will make an impact.
  • Create a customized care plan for Sam.
  • Leverage existing resources and introduce new ones.
  • Work towards improved compliance every step of the way.
To see how this contact works throughout Sam’s entire journey, check out our comprehensive touchpoints.
Together, we can change the way care is delivered.

It doesn’t happen from sweeping policy changes or massive budget increases. It happens by finding each Sam and connecting them to the right community resources.

REAL NAVIGATION,
REAL CONNECTION,
REAL RESULTS
Every Sam is a real person, with real problems, that can only be solved with personalized engagement every step of the way.

This individualized care will bring rippling results across many sectors of society. Our program consistently provides more than 3:1 annual savings to insurers, health systems, managed care organizations or health foundations.

By helping Sam, we help the entire system.

TAKE A SMALL STEP TOWARDS BIG CHANGE

Schedule a call with CBCS to learn how you can implement our programs.

Schedule a Call

KNOW YOUR OPTIONS

Check out our program options.

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SEE THE PROOF

From Washington to Virginia to Alaska, see the real impact with Sams across the United States.

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BE TUNED IN

Our Caring As Communities podcast is a valuable resource for those navigating the community health space.

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WORK WITH US

We are always looking to grow our team with passionate navigators who are eager to make an impact.

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